Free Shipping on all Orders

Return products within 7 days — no questions asked!

Free Shipping on all Orders

Return products within 7 days — no questions asked!

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Refund and Return Policy

Welcome to AnimeForge! Your satisfaction is our priority, and we strive to ensure a smooth shopping experience. Please read our Refund and Return Policy to understand how we handle returns, exchanges, and refunds.

Eligibility for Returns

  • Items must be returned within 15 days of delivery.
  • The product must be unused, unwashed, and in its original packaging with tags intact.
  • Items like gift vouchers or customized products are non-returnable.
  • Damaged or defective items are eligible for replacement. Please contact us immediately upon receipt.

How to Initiate a Return

  1. Visit Our Returns Page: Go to the Returns & Refunds section on our website.
  2. Submit a Request: Fill out the return form with your order details and reason for return.
  3. Await Confirmation: Our team will review your request and provide further instructions, including a return address.
  4. Ship the Product: Package the product securely and ship it to the provided address.

Return Shipping Costs

  • If the return is due to an error on our part (e.g., wrong or defective item), we’ll cover the shipping costs.
  • For other returns, shipping costs will be borne by the customer.

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